No matter where you are in the home improvement process, we are always happy to help. Please review our FAQs and feel free to contact us for further assistance.
Already applied for an online rebate?
Check your application statusAll rebates require a completed application and an itemized invoice and/or receipt. Each rebate has its own documentation requirements, so review the application instructions carefully. Keep proof of your application submission (such as tracking information or an online confirmation) for your records.
Home Depot register receipts often do not include product model numbers. The Special Services Customer Invoice contains this information, allowing your application to be processed. If you have misplaced it, Home Depot can print a new copy using the customer agreement number from your receipt.
An NFRC sticker is attached to each window and displays the window’s energy performance ratings. To qualify for a rebate, submit the NFRC sticker (or copies) for each window, or provide the manufacturer’s specification sheets if the stickers are unavailable.
R-value measures how well insulation resists heat flow, helping keep your home warm in winter and cool in summer. If you are unsure of your insulation’s R-value, ask your contractor or use the Insulation Calculator.
Your home may be randomly selected for an inspection to verify the application information and confirm the work meets program requirements. Inspections typically take 20–30 minutes, and applications will not be processed until the inspection is complete.
Your account number is printed on your utility bill. If you cannot locate it, call the billing department at 1-888-221-7070.
Your account number is used to verify the installation address and account holder. Rebates are issued to the utility account holder, and the installation address must be served by Rocky Mountain Power on a qualifying residential rate schedule.
Yes. Submission deadlines vary by state:
Look up your product’s model number on the qualified products list or review the product qualifications on the incentives section of the website.
This information helps determine your home’s energy savings. These questions are required and must be completed to avoid delays in processing your application.
At least 80% of your home’s floor area must be heated by an electric heating system or cooled by a centrally ducted electric cooling system, such as an air conditioner or electric heat pump.
No. Only centrally ducted air conditioners and electric heat pumps qualify as eligible cooling systems.
No. The heating fuel itself must be electricity. An electric blower fan does not qualify a gas furnace as electric heat.
Electric water heaters typically have an electrical connection and a reset switch. Gas water heaters have a gas line and shutoff valve in addition to the water pipes.
No. A furnace distributes heat that it generates, while a heat pump transfers heat between the inside and outside of your home.
No. Heat pumps transfer heat to provide heating and cooling, while swamp coolers cool air by evaporating water.
Wattsmart program funding comes from a small charge on customer utility bills. These programs help customers reduce energy costs and support the region’s future energy needs.
Customer rebates are paid to the utility account holder unless otherwise specified. Contractor rebates are paid directly to the contractor listed on the application and W-9.
Landlords can establish a landlord account linked to the tenant’s account. Contact 1-888-221-7070 for assistance.
Online applicants can check their application status through the online application portal. Mail applicants should contact the program by email with their name and account number. Applications are generally reviewed within five business days, and payment is issued promptly after approval.
Rebates are delivered through Recipient Select, allowing you to choose from PayPal, Pay to Card, Bank Transfer, Zelle, or a mailed check.
Visit the Find a Contractor page on the Wattsmart Homes website to search for qualified contractors in your area.
Yes. Your contractor should complete this section unless you installed the product yourself, in which case it may be left blank.
The NFRC is a nonprofit organization that certifies and labels the energy performance of windows, doors, and skylights.
SEER measures the cooling efficiency of an air conditioning system over an entire cooling season. Higher SEER ratings indicate greater efficiency.
Home Energy Savings is part of Rocky Mountain Power’s Wattsmart Homes program, offering incentives and services for residential energy efficiency improvements.
R-value measures how effectively insulation resists heat transfer. Higher R-values indicate better insulation performance.
Water Factor measures the water efficiency of a clothes washer. Lower WF values indicate better water efficiency.
SHGC measures how much solar heat passes through a window. Lower SHGC values mean less heat enters your home.
U-factor measures how well a window insulates by indicating the rate of heat transfer. Lower U-factor values provide better insulation.
MEF measures the energy efficiency of a clothes washer. Higher MEF values indicate better energy efficiency.
HSPF measures the heating efficiency of a heat pump over an entire heating season. Higher HSPF values indicate greater efficiency.
Energy Factor measures the efficiency of electric water heaters. Higher EF values indicate more efficient water heating.
A heat pump uses a small amount of electricity to heat your home and can also provide cooling, unlike a traditional gas furnace.
An enclosed, climate-controlled area within a property that is suitable for year-round use that does not have a roll-up door, i.e., a garage door.