customer support

No matter where you are in the home improvement process, we’re always happy to help.

Contact us

Rebate application support

If you have any questions, please email us at:

Call toll-free: 1-888-221-7070

Applying by mail? Send to:

14845 SW Murray Scholls Dr. Suite 110, PMB #513 , Beaverton, OR 97007-9237

Utility billing and service inquiries

Business hours: 24-hour service, 7 days a week
Call toll-free: 1-888-221-7070

Trade ally hotline

Business hours: Monday – Friday, 9:00 a.m. to 5 p.m. (MST)

Contractors and raters can email us at:

Contractors with questions about multifamily projects can email us at:

For questions about new homes projects, please email:

Wattsmart Energy Choices

Paperless billing

Go paperless and pay your bill the convenient, earth-friendly way.

Cool Keeper

Sign up and help ease demand for energy during select, high-demand periods. You’ll earn $30 annually and help our community.

Usage insights

Use our Home Energy Reports platform to understand your energy usage and pinpoint ways to save.